| Maharashtra | Mumbai | Mantralaya |
CallMe is an Online Complaints Management System to manage phone calls for PC related problems.
Various MIS reports can be generated from the database.
CallMe can be used to capture in-coming calls and get a ticket number.
It can assigne the complaint to engineer based on the location and type of problem.
Call can be closed by the User, Engineer or Customer Care Officer.
Follow up action in a variety of ways like call received date, call closed date etc.
Register calls and get a Tocken Number.
Complaint can be registered Online by the Customer or by Desk Officer over to the phone.
Allocation of the complaint based on the location and type of problem
Call can be closed by the User, Engineer or Desk Officer
Easily search engine to Status a calls
Follow up action in a variety of ways like call received date, call closed date etc
For any IT related issue call on FMS helpdesk +91 22 22793974 and +91 22 22793975
Mantralaya Help Desk